YOUR JOURNEY STEP BY STEP

Your journey, step by step... for a smooth and stress-free experience!
Click on the icons below to find out more about your journey step by step!

This information is for reference only and applies only to flights operated by Air France or HOP! Air France.

Do you have a connecting flight?
  • If you are traveling beyond metropolitan France and Europe (Schengen area*), you will need to go through passport control before boarding your next flight.
  • If you are traveling within metropolitan France and Europe (Schengen area), you can go straight to the boarding gate for your flight. Check your terminal and flight times using one of the Air France interactive kiosks available 24/7.

If you need to transfer between airports, remember to collect your baggage first! Public transit and taxis are available to help you reach your departure airport.

* Austria, Belgium, Cyprus, Czech Republic, Denmark, Spain, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Slovakia, Slovenia, Sweden and Switzerland.
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You've arrived! Check the information screens at the airport to find the baggage reclaim carousel number for your flight.

If your baggage has not been delivered correctly, we will do everything we can to help you. You can submit a claim in several different ways:
  • At our Baggage Service at the airport
  • At an Air France interactive kiosk before leaving the airport
  • Online, within 48 hours of arrival
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Get the most out of your trip and plan your next getaway with the help of our travel guide, Travel by Air France. Find our best tips on accommodation, cultural highlights, weather, places to go and local events!
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Make your trip even smoother...

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