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| 1. | What is an e-ticket? | ||
| The e-ticket is an electronic ticket. As opposed to the traditional paper ticket you will just specify a personal identifier (credit card, frequent flyer card or passport number) during the booking process and then be able to check in by only presenting this identifier and your passport. With electronic ticketing, you save time at check-in and enjoy carefree travel without looking for your ticket! Lean more information about our e-ticket |
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| 2. | Can I purchase an e-ticket for someone else? | ||
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Due to increased credit card fraud problems, Air France does not accept third party payments (the credit card holder not being the passenger or part of the group traveling together). Exception: We allow payments for family members with the same surname. Please make sure the family member you book for brings the personal identifier you specified during booking to check in at the airport (this applies to e-tickets only). - Reservation number: 08-519 999 90 (Monday to Friday, 08h30-18h00) |
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| 3. | With no paper ticket, what do I present at the airport? | ||
| To check in, just present the personal identifier you were asked to specify during the booking process (credit card, frequent flyer card or passport number) and your passport. |
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| 4. | What are my options when travelling on a paper ticket? | ||
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You can only travel on a paper ticket to destinations non-eligible for e-ticketing and if your departure is 5 days or more from the moment that you have confirmed your reservation. Otherwise, please contact our Reservations Center: - Reservation number: 08-519 999 90 (Monday to Friday, 08h30-18h00) - Flying Blue Customer Service: 0771-71 99 00 (Monday to Friday 07.00-21.30, Saturday 08.00-20.00)
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| 5. | When will I receive my paper ticket in the mail? | ||
| Please allow 5 to 7 days for your paper ticket to arrive via regular mail. |
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 | Flying Blue | |
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| E-checkin | |
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| Book Online | |
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| Online payment | |
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| Tickets | |
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| Information flight display | |
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| Punctuality | |
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| Service fee | |
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| VoyageurREWARDS | |
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