Air France - Sky Team

Passenger assistance

Air France is committed to supporting passengers with special travel needs. Find out more about the special assistance services we offer to make your trip as comfortable and enjoyable as possible.

Families and children

Are you traveling as a family? Air France takes special care to ensure an exceptional trip for your children. Our cabin crew attends to their well-being and comfort, making your flight with your family a truly pleasant experience!

Unaccompanied children

Is your child traveling alone? Air France staff provides assistance at the airport, on board and during connections to ensure your child’s safety and comfort.

Pregnant women

Expecting a new addition to the family? Don't let that stop you from traveling! Consult our tips and advice to help you prepare for a trip with minimal fuss.

Passengers with reduced mobility

Do you need additional assistance? Our staff takes special care to ensure a smooth trip.

Passengers with high body mass

Air France offers the option to reserve an extra seat if you would like additional space to travel more comfortably.